Virtual Assistant / Entry level (Remote)

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Position Overview

We are looking to add an exceptional member to their team of virtual assistants and intake coordinators. The ideal candidate will be in school for counseling, psychology or social work and/or have experience in medical or behavioral health settings. Part time work, flexible hours - create your own schedule to work around your classes and social life.

Key Responsibilities

  • Answer telephone, relay messages, and provide information when necessary
  • Respond to emails from potential clients
  • Schedule and confirm patient appointments
  • Create electronic charts for new patients
  • Navigate our easy-to-use EHR/EMR called Simple Practice (prior experience is highly preferred)
  • Maintain administrative spreadsheets
  • Adhere to HIPAA guidelines and other confidentiality regulations
  • Attend staff meetings, as needed
  • Collaborate and communicate with therapists, other admin staff, and owners
  • Perform other related duties & responsibilities as assigned

Required Qualifications

  • Must be able to work independently and efficiently, as well as part of a team
  • Exceptional organizational skills and attention to detail
  • Excellent oral and written communication skills
  • Must have working knowledge of Google Workspace
  • The ability to easily learn our behavioral health EHR called Simple Practice
  • Flexibility to handle multiple tasks each day
  • Ability to manage confidential information with sensitivity and discretion (in a HIPAA-compliant way)

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